Management Information On Decision Making Information Technology Essay

Management Information On Decision Making Information Technology Essay In today advance technological and competitive business environment Management Information System plays a vital role. This assignment report explains how information management changes the overall structure of the organisation and how it effects the different aspect of organisation business such as strategic decision making, Information sharing, production, financial, marketing and customer interaction. Some data and information evaluation methods are discussed which provides high quality information to the management information system for the completion of important task. Finally decision-making tools such as SWOT and ASHEN are discussed that how these tools helping in decision-making. ASSIGNMENT GUIDELINES 7004-STRATEGIC INFORMATION MANAGEMENT ASSIGNMENT QUESTION With reference to your organization, identify strategic information system (IS) issues and critically analyze and evaluate the organizations practice to solve the problems connected with implementing strategic information systems. Also discuss the wider organizational implications of the steps taken by the organization in the use of IS and their consequences. Your report should cover the following learning outcomes and assessment criteria:- LO1: Understanding the impact of management information on decision making The basic concern of Management Information System (MIS) is the collection, processing, storing, exchanging and transmission of the appropriate information in the organization for the support of management operations. Therefore with help of this appropriate information collected from different process, an organization can make a successful decision. In the absence of Management Information System (MIS) there is small chances for an organization to achieve its targets and business growth. Assessment Criteria 1.1 Identify the features of data and information Data: Data is defined as the collection of facts about events. This collection of facts is in raw form means that an unorganised and unprocessed form, which cannot be use for meaningful purpose for example Name, Age, Price etc. Information: Information is defined as a well-organised, well-processed and meaningful form of data generated from raw data. The end users utilises this meaningful data for making a decision easily for example Employees Records, Sale Report etc. Accessibility, Relevance, comprehensibility, timeliness and accuracy: In any organisation it is important that accessibility to information must be provided to all departments employees it means that availability of information to the management and other staff. The accessible information must be relevant to the processes, functionality and operations of that department. The information must be comprehensible i.e. clear, well organised and structured, must be timelines i.e. suitable to complete related task and must be accurate to generate the expected result properly. Determine the criteria to be applied when selecting data and information to support decision-making In business environment data is a valuable asset for any organisation. The data must be collected carefully because organisation decision-making processes are based on the generated information from this data. While selecting data and information for decision-making we must apply some criteria to this selection such as accuracy, validity, clarity etc. Data selection criteria: Accuracy, completeness, validity, consistency Accuracy: Data accuracy is vital role in management information because an accurate data can generate highly valuable results. For data accuracy timeliness is important otherwise there will be errors in the result. Completeness: The completeness of the data means the availability of latest data for decision-maker. The incomplete data can lead to poor decision-making management information. Validity: The validity of data mean data must be collected carefully and from an authentic source. The source of data must be known and verified. Consistency: The consistency of data is key role in good management information because it generates reliable, steady, well-organised and well-structured information. Information selection criteria: Data quality, definition clarity, relevance, presentation, timeliness, availability Data quality: To generate highly valuable and standard information data must be according to certain quality standards such as data must be in the appropriate format, well structure, well-organised and standard transferring method must be used. Definition clarity: The generated Information must be clearly and easily understandable, this will allow organisation employees to use the right information in the right place. Relevance: Information must be relevant to a task that it can be examined and packaged into an effective format. This is helpful that the management information is having to the point information but the information must not be incomplete. Presentation: The management information must be able to present information in the right format, order, well-structured and attractive design. This will describe a clearer picture of the organisation. Timeliness: The information must not take longer time i.e. must be concise and to the point that the management information can quickly response. Availability: The regular availability of information must be guaranteed to the management information that all tasks can run smoothly and the management information is able to generate up to date results. Evaluate the impact of a management information system to an organisation Increasing productivity and creativity: Management information system provides knowledge to workers accessing information resources. Using this knowledge the productivity of organisation is increased rapidly i.e. manufacture more products in short time. Not only this but also it brings new ideas and inspiration into the organisation. Developing policies: Management information system helps organisations to get maximum benefits from the extensive use of these information resources in developing policies i.e. planning, implementation and evaluation in the organisation. Use of strategic information resources: In the management information system the strategic information resources helps organisation in increasing productivity and brings new innovation. Organisations are able to do better planning, implement new policies efficiently. Strategic information resources improve the use of information resources in business, government and non-profit organisations strategies. Understanding ICT as a tool for accessing information In the management information system the Information and Communication Technology (ICT) tools are the most commonly used source for accessing information. These tools allow organization to access any type of information such products, researches, new developments, quality standards, communication with employees and customers etc. Managing external, corporate and internal information in organization The management information system systematically and efficiently manages the external information i.e. customer needs and choices, corporate information i.e. organisation values, brand names, advertising and marketing procedure, and internal information i.e. effectiveness of tasks, quick processing, interpretation and response of the organisation staff. Using information to support business processes Information supports the following business process. Market and customer information Using Market information organisation can learn about the competitors in the market allowing them to improve product quality, increase productivity etc. using customer information organisation will have a better understanding of customer needs and choices. Product information Using product information organisation can improve products quality, increase production, price comparison and easily availability. Specialist knowledge Using specialist knowledge organisation can manufacture new innovative products, add new customer to business, reduced cost and expenditure. Business process information Business process information supports the internal information about the performance of the organisation such Finances, Customer, internal process and learning and growth. Management information and plans Management information and plans supports the developing policies, future planes, and improvement of services of the organisation. Human resource information Human resource information is essential for organisations reputation, product support, future planes and innovations. Supplier information The Supplier information allows the organisations to choose from a large number of suppliers offers affordable price, best quality and quick service. LO2: Understanding the importance of information sharing within the organisation Information sharing within the organisation making employees as team allowing them to put forward their ideas, inspiration, new creations, discuss different matter and find solution for critical issue. This improves the overall efficiency of the organisation in terms of employees, products, policies, customers and competitors. Assessment Criteria 2.1 Determine the legal responsibilities in sourcing, sharing and storing information Confidentiality and privacy: Special care must be taken when sourcing, sharing and storing information such that this must fully compliance with the Data Protection Act. Information about organisation and employee must not be disclosed with out their consent. Copyright and software protection Any type of data, information and software must be used under copyright and software protection Act. This means that using someone work must be authorised by that person or any organisation to which it belongs. Contractual obligations In case of conditional agreement information sourcing, sharing and storing must not breach the conditions i.e. all these operations must be according to the terms and conditions of contract. IS and Crime (criminal not civil law) This includes frauds i.e. dishonestly use of information, infringement i.e. violation of rules and regulation, miss used of information i.e. for the purpose of making organisation or individual unpopular. 2.2 Discuss when information should be offered and access allowed. Information obtaining, accessing and processing must be according to the Data Protection Act, which gives the right to individuals Person, organisation etc to know what information is held about them, the purpose of information holding as well ensures them that personal information is handled properly. Anyone who is processing someone personal information must comply with the eight principles of Data Protection Act, which are explained below. Fairly and lawful process: According to 1st principle, Personal data must be processed fairly and lawfully. This means that the data subject i.e. person, organisation permitted the processing of their personal information for any legal and legitimate purposes such as employment, justice, health and safety etc. Process for limited purpose: According to 2nd principle, Personal data must be obtained and process for a limited purpose only i.e. one or more particular and lawful purposes. If the further processing of personal information is required for other purposes than the specified then the data subject must be informed and further processing should be according to the data object consent. Adequate, relevant and not excessive: According to 3rd principle, Personal data must be adequate, relevant and not excessive in relation to the purpose it is obtained and processed. This must ensure the data subject that the processing of personal data is relevant to the specified purpose and is not unnecessary. Accurate and up to date: According to 4th principle, Personal data must be accurate and up to date if necessary. This means that the accuracy of the data must be ensure whatever it is directly obtained from the data subject or it is through third party. It is the responsibility of the data object to inform the about any changes or inaccuracy in the data. Not kept for longer than is necessary: According to 5th principle, Personal data must not be kept longer than is required for the purpose or purposes after it is processed. Process in line with a persons right: According to 6th principle, Personal data shall be processed with the data subject rights under the Data Protection act. This means the data subject has the right to request for the correction, blocking and deleting of their personal data after processing. Secure: According to 7th principle, the security of personal data must be ensures. This means that in case of unauthorised or unlawful processing, accidental loss and destruction to the personal data appropriate technical and organisational measures should be taken to prevent such incidents. Data Transfer According to 8th principle, Personal data must not be transferred outside the European Economic Area i.e. to outside countries. If the outside countries can ensures that personal data will have adequate level of protection and will be processed with the consent of data object and for the specified purpose, then in such situation data can be transferred. 2.3 Evaluate the formats in which information can be offered. Electronic/manual: In Electronic format information are provided through electronic means computer generated such as E-mail, Ms Word file, Excel sheet, Data Bases etc. while manual information are almost are provided on papers i.e. printed or handwritten such as log books, manual order book, letters, books, reports etc. Lists of Individuals List of individual could be computer generated or manual, which contains details about organization employees, managerial stop and other staff responsible for different task. Usually this contains names, designation, contact etc. Libraries: Libraries are well organized and well-structured data storage system used in computer to holds data files, folders, records, pictures, and videos in a proper order etc. now days there are many electronic libraries holding e-book, e-journal etc. not only electronic libraries are used still most organization using large number of manual libraries contains books, journal, research papers, reports etc. Folders Folder is container used by computer system for organizing folders, programs and files on a disk in graphical user interfaces mostly represented with a graphical image (icon) of file folder on the screen. Manual folders normally used for holding papers i.e. invoices, report, expenses etc. Documents Computer generated document is any self-contained piece of work created with help of any application program is saved with a unique file name. This unique name is used to retrieve that document. While manual documents are hard copies or handwritten records, personal detail, manual etc. List items inside the lists This is heretical or tree structure, similar items are list under single category the inside list are known as sub categories of the main category. This keeps items in an organized structure and it is easy to find and locate a specific item. List items present in the libraries: In the libraries all items are divided in categories, each category contains a list of interrelated items as well sub items, this categorization helps in searching and locating items within the vast amount of the available items. LO3: Use information to inform and support strategic decision-making Assessment Criteria 3.1 Analyze information to identify patterns and trends With the help of information system organisations can identify and predict the patterns and trends in all aspect of the business such as market, competition, customer demands etc and based on the information analysis they can make good strategic decisions. The market The Information system analyses the data collected from the market and based on the analysis the organisation can decide about the product quality improvement, increase productivity, adjust product price and can decide about the launching of new products and organisation future planes. The competition Based on the Information system analysis of the market data organisation can decide about the product price reduction, improves quality, improve advertising campaign, more facilities to customer and shareholder, easily availability etc as competition with other organisation. The state of economy Based on the Information system analysis organisation can manufacture economical product with low cost and can utilise available resources efficiently i.e. reduction in manufacturing time, proper use of material, required amount of product, reduction in manufacturing defects etc. Legislative development Information system improves the legislative system of the organisation. They are fully compliance with the data protection act, international laws and standards, legal rights. Based on the information analysis the organisations can take legal steps to attract Customers, compete with their competitors, can utilise information resources, shares informations, utilise hardware and software etc. Customer demands Based on the Information system analyses of the collected data from the market organization can predict the customer demands such as what customer wants, is their need of improvement in products, is there a possibility to launch new product, are products easily available to customer, is there a need of change in the policy and legislation, are customers able to commits complains and advices etc, are they happy with prices etc. Evaluate a range of decision making tools and techniques available to support a strategic decision SWOT SWOT (Strength weaknesses opportunities and Threats) analysis tools provide an organization a structural analysis of its Strengths, Weaknesses, the opportunities and threats they are facing. The SWOT analysis is based on the discussions and people viewpoints and it is not the end but step before any action planning take place. The organization use the analysis result to appreciate its strength (personal, competition, knowledge, production etc) for taking decision to minimize its weaknesses (improve developments, competition, product quality, customer communication etc), utilize most of the opportunities (possibilities, value in next five years, product demands etc) available and treating possible present and future threats (limitations, losing product values, equipment and software fault etc) in a planned and well organized way. Critical success factor (CSF) Critical success factor is an approach takes by the organisation to determine organisational need for information. There are a numbers of key factors required for any organisation to be successful, these factors are known as critical success factors. If organisation is unable to achieve these critical success factors, then this will have a high impact on the organisation and as a result there is possibility of organisation failure. The diagram below describes how CSF helping organisation in the determination for need in key decision (KD) and information Required (IR) CSF KD KD KD IR IR IR IR IR IR Where CSF represents Critical success factor, KDs represents key decision and IR represents information required to support key decisions. Model Driven DSS Model-driven is a complex Decision Support System (DSS) system helping in analyzing decisions or choosing different options between the available. This type of system is used by the organization / Business managers and staff members, or by other peoples usually interact with the organization. The use of the system is for a number of purposes, which is depending on the setup of the model such as scheduling, decision analyses etc. there are a number of ways for the deployment of Model Driven DSS system such as in stand alone PCs through hardware and software in, through client / server systems, or through the web. Data Driven DSS The organization manager mostly uses the Data Driven Decision Support System (DSS) system as well staff and the product/service suppliers used it. The use of the system is for a specific need by sending query to a database or data warehouse, which then returns the requested specific information. This type of system is mostly deployed through a mainframe system, client/server system and trough the web. Computer-based databases are the example such system, having the capability to response to query and valuable results value from existing databases. Data Mining Data Mining is the data analyzing process from different perspectives and after processing generation of useful information summary. This summary information are utilized by the organizations to increase revenue, cuts costs etc. Data mining software is one of the analytical tools available to analyze data. This tool allows users to do analysis of the data from different angles, categorize data, and finally identification of the relationships in a summarized data. Determine the source available to assist in analyzing data information Information resources such as Data, Information and knowledge In business environment information resources are the most valuable assets for any organisation. The information i.e. data, information or knowledge must be collected carefully and with authenticity because the organisation decision-making processes are based on these information. These sources of these information resources could be organisation employees, customer and other organisations but there must be some criteria for using these resources such as accuracy, validity, clarity etc. Technology resources such as hardware and software For the processing of organisation data and information such as products detail, employees details, manufacturing, stock and accounts information appropriate technology resources such hardware i.e. computer systems, printers etc and software database system, data analysis tools etc must be available to managers and staffs of the organisation. Using such resources reduces production time, cost, improves communication within the organisation and with the customers. People resources such as employee and managers in organizations Organisation employees and managers are the vital part in analysing data because they provides the organisation internal data such as manufactured quantity, cost, stock etc and as well they are operating the available equipments, computer systems and software. In organisation mostly there are people specially trained for operating specialised hardware and software for information processing, analysing, report generation. LO4: Monitor and review management information Assessment Criteria 4.1 Identify methods of evaluating management information within an organization For high level of management information organisations utilise different information evaluation methods to ensure a reliable, trusted and quality of information management system. Data governance Data governance (DG) is the overall management of the data employed in the enterprise. The Data governance ensures the availability, usability, integrity, and security of the employed data. A governing body or council runs a well-organized data governance program with a well-defined set of procedures and plans for the execution of defined procedures in the right direction. The followings are the three key elements of the successful data governance in an organization. The ability to use timely, reliable, trusted information to drive the business The data governance program must be able to ensure the information availability within the prescribed time frame to the recipients that it can be processed at in early stage. This information must be reliable i.e. consistent that execution of different processes can be performed in proper order and in the right direction. As well the information must be trusted i.e. accurate, update and must be gathered from the trusted source otherwise it will lead to program failure. Improving the quality of business decision- making The data governance programme must be able to utilise certain standard decision support systems for the achievement of high quality of business decision-making such as Model Driven DSS, Data Driven DSS etc. The available data for decision-making must be according to certain quality standard, appropriate format, well structured and well organised. Ensuring consistent use of information The data governance program must ensure the consistent use of information in organisation for reliability and smooth flow of business different process. The information flow must be regular to different component of the overall system that the system can generate reliable, trusted and high quality of result otherwise inconsistency will generate incorrect result and will lead to system failure. Management information value Timeliness Timeliness is a high importance in management information, which means that the recipients must receive information within the prescribed time frame. The timeliness can ensure an early stage information execution, which generates the accurate information result. The characteristic of timeliness of information must be effective as well must includes the current up to date information. Content Management information system provides valuable contents for organisation internal and external process support. These contents support business different process such as contents for decision making process, for manufacturing process, for marketing process, financial process, customer and services support etc. Format Management information system provides information in an appropriate and clear format, which is easily understandable. The provided information clearly describe the need, the purpose and place where it can be used such as market related information clearly describes the value of the organisation and its product that can be used to improve quality and services. Cost Management information systems help organizations in cost reduction in the overall business i.e. internally and externally. It allows organizations to deliver their products and services to customers at lower price than their competitors. Therefore, due to information system organizations can survive in difficult situations and can grow rapidly. 4.2 Discuss process for analyzing impact of information on strategic decision made Set objective of process or organization The information analysis allows the decision-maker in the organization to develop and set objectives and allocates resources required for the achievement of these objectives. Thus the organization top-level management is benefiting from information analysis in making strategic planning. Evaluate weather goals achieved The information system allows the organisation to evaluate weather the desired goals are achieved from the information analysis or not. In case of failure the process is refined with utilising more resources, expertise, care and thoroughly investigation to make sure a quality of result achieves. Gap analysis is used for the evaluation of weather goals achieved or not. Assess reasons for variance from target to actual The performance diagnosis is done by applying knowledge to performance to check weather the processes, operations and functions are generating the quality results or not. Each process is judged thoroughly weather the overall process is running smoothly and will complete successfully. Revise and implement new approaches or modify goals If there is any mistake in the process it is revised and retest. Some times the achievement of the desired resulted new approaches is implemented and some time the difficulties in achieving result can lead to modification in goals. 4.3 Determine methods of developing information capture to inform and support strategic decision-making DIKAR: Data Information Knowledge Action Result The DIKAR model is used for information quality, which is very helpful in understanding the attributes of management information quality. The diagram below is the description of the overall model. Source: Dr.L.Ali, 7004_Strategic Information Management, 2009, Lecture Notes, Cromwell college of IT Management As shown in the diagram the DIKAR model is based on the attributes of the Data, Information, Knowledge, Action and results. These attributes ensure the quality of the each component of the DIKAR model as from the start to the end quality is maintained in all processes. The table below explains the attributes of each component. Data Quality The provided data must be accurate i.e. up to date, the whole data to complete that task i.e. completeness, collected from authentic and trusted source i.e. validity and regularly available for smooth flow i.e. consistency. Information Quality Information must be generated from a quality data, all definition must clearly describe the purpose, only relevant information should be used related to a task, the presentation of information should be in the proper order and right format, information must be provided to the recipient in the prescribed time frame and finally availability of information must be ensure to the end user related to that task. Knowledge Quality For knowledge quality the information quality must be maintained as described in the previous section, ASHEN factors (is explained in the next section) must be taken into account, the end user must be experienced in using such knowledge i.e. prior experience, knowledge must be clear and easily understandable i.e. explicit knowledge and finally must be understood clearly by the end user i.e. tacit knowledge. Action Quality An appropriate action must be taken for the solution of the task, this action must be with in the prescribed time frame and must generate results with clarity that ends user can utilise results in the right place and in the right direction. Result Quality The generated output must clearly state the achieved objectives and consistency of results. The achieved result must be the right and desired and efficient for the task. ASHEN: Artefacts Skills Heuristics Experience Natural talent The ASHEN factors is used for the assessment of knowledge quality at the points des

Julius Caesar :: essays research papers

Gaius Julius Caesar was born on July 13, 100 BC. Although patrician descent, Caesar's family had not achieved real prominence. His father, also named Gaius Julius Caesar, was the brother-in-law of Gaius Marius and married Aurelia, who was connected with the prominent Aurelii family; he died about 85 BC, however, before reaching the consulship. In 84, Caesar married Cornelia, daughter of Marius's old partner Lucius Cornelius Cinna. When Lucius Cornelius Sulla ordered him to divorce her, he refused and escaped harm through the intervention of such people as his mother's relative, Gaius Aurelius Cotta. Caesar was then sent to collect a fleet from the Roman ally Nicomedes IV of Bithynia and was honored for conspicuous bravery at the siege of Mytilene. Returning home after Sulla's death , he unsuccessfully prosecuted two Sullans, Gnaeus Cornelius Dolabella and Gaius Antonius Hibrida. He then left Rome for studies in Rhodes but was captured by pirates. After obtaining ransom, he recruited private troops, captured the pirates, and had them executed in. His studies on Rhodes were interrupted by the outbreak of war with Mithradates VI of Pontus, against who he gathered a force in 74. During a legateship to help Marcus Antonius Creticus fight piracy, Caesar was made a pontiff at Rome in 73 BC. After his military tribunate and possible service against Spartacus, he sided with those seeking power from outside the circle of nobles who dominated the Senate. He supported restoration of tribunician powers and the recall from exile of those who had supported Marcus Aemilius Lepidus in his revolt of 77. Caesar also advertised his Marian connections: by displaying Marius's effigies at his aunt Julia's funeral; through funeral orations for both Julia and his wife; and by the restoration of Marius' battle trophies on the Capitoline Hill. After a quaestorship in Spain, Caesar earned popularity among the Transpadane Gauls by supporting their agitation for Roman citizenship. He next married Pompeia, granddaughter of Sulla and relative of Pompey the Great, and evidence indicates that he supported important military assignments for Pompey in 67 and 66. As aedile in 65 BC, he achieved great popularity--and went into debt--by financing splendid games. He also probably cooperated with Marcus Licinius Crassus in an attempt to annex Egypt, in supporting Catiline for the consulship, and in promoting the land-distribution bill of Publius Servilius Rullus. In 64 BC, Caesar presided over trials of those who had committed murder during Sulla's proscriptions.

Foreign Exchange of Ibbl

CHAPTER-1 INTRODUCTORY PART †¢ Introduction †¢ Origin of the Report †¢ Scope of the Study †¢ Objective of the study †¢ Methodology †¢ Limitation of the study CHAPTER-1 INTRODUCTORY PART 1. 1 Introduction: Bangladesh is one of the largest Muslim countries in the World. The people of this country are deeply committed to Islamic way of life as enshrined in the Holy Quran and the sunnah. Naturally, it remains a deep cry in their hearts to fashion and design their economic lives in accordance with the precepts of Islam.The establishment of Islami Bank Bangladesh Limited on March 13, 1983, is the true reflection of this inner urge of its people, which started functioning with effect from March 30, 1983, . It is committed to conduct all banking and investment activities based on interest free and profit-loss sharing system. In doing so, it has unveiled anew horizon and ushered in a new silver lining of hope towards materializing a long cherished drems of the pe ople of Bangladesh for doing their banking transactions in line with prescribed by Islam.With the active co-operation and participation of Islam Development Bank (IDB) and some other Islamic bank , financial institutions ,government bodies and eminent personalities of the Middle East and the Gulf countries , Islami Bank Bangladesh Limited (IBBL) has by now earned the unique position of a leading private commercial Bank in Bangladesh. 1 2 1. 2 Origin of the Report: Compliant with the rule of the BBA Program, it is mandatory for a student to intern in an organization, in order to be acquainted with the real practices.Banking business in today’s world is going rapidly. Bank deals with diversified work. Here, many things have to learn quickly which later helps to build career decision. So, I had selected Islami Bank Bangladesh Limited for the internship. The topic of my study is â€Å"Different Modes of Investment of IBBL on Mirpur Branch† 3 4 1. 3 Scope of the Study: BBA course curriculum necessitates for knowing the banking system of any bank. No economic standard can run without banking system or any other financial institutions.My study is ‘Different modes of investment of IBBL on Mirpir Branch’ is a relevant and core of Banking business. Without this concern bank cannot think of its business and existence. I have worked at Pallabi Branch of IBBL. The report covers brief overview of IBBL, its products services; the report covers brief overview of IBBL, its products services, operating activities financial position, performance analysis, different types of modes present situation, performance analysis and SWOT analysis of IBBL. 1. 4 Objectives of the study: The objectives of this report are: To know about Islamic banking system in Bangladesh. To know about different modes manufacturing of investment of Islami Bank Bangladesh limited. ? To study the performance of different modes of investment of Islami bank Bangladesh limited. ? To id entify the problem of Islami Bank Bangladesh limited. ? To make sngation. 5 1. 5 Methodology: This report has been prepared on the basis of experience gathered during the period of internship form 19th April to13thjun. Within this period I visited three department namely General Banking, Investment and Foreign Exchange departments. Section |Duration |Working Day | |General Banking |From /08/2011 to /08/2011 | | |Investment |From /08/2011 to /08/2011 | | |Foreign Exchange |From /08/2011 to /08/2011 | | A. Sources of Data: The report is prepared by using both primary and secondary data. ) Primary Sources: A lots of the required information came from primary sources. These sources are: o Face to face conversation with the officers: Officers of the general banking, Foreign Exchange & Investment Division of Mirpur Branch, Dhaka have been interviewed. o Practical desk work o Relevant file study as provided by the concerned officer o In depth study of selected cases. o Maintaining diary. i i) Secondary sources: Conceptual parts of the report have been collected by studying different literatures regarding credit appraisal system.Some of these secondary sources are: ? Different Circulars issued by the Head Office and Bangladesh Bank ? Different ‘Investment Manual’, published by IBBL. ? Annual Reports 2010 of IBBL. ? www. islamibankbd. com ? Newspaper information on several days ? Audit Reports. ? Relevant books, Newspapers and Journals. B. Analysis of Data: Some arithmetic and graphical tools are used in this report for analyzing the collected data and to classifying those to interpret them clearly. 6 1. 6 Limitations of the study: Islami banking system is different than the traditional banking system †¢ It is very difficult to analyze this issue without proper knowledge about Islamic banking and economy. †¢ As it is not conventional so it bears some complexity to understand. †¢ Some words are in Arabic terms that make it difficult. †¢ I t is time consuming to differentiate & understand interest & profit. CHAPTER-2 ORGANIZATIONAL PART †¢ Background †¢ Definition of Islamic Economy †¢ Islamic Banking †¢ History of Islamic Banking Goals & Objectives of Islami Banking †¢ Essential Features of an Islamic Bank †¢ Distinguishing Features of Islamic Banking against Commercial Banking †¢ Brief Description of the IBBL †¢ Mission †¢ Vision †¢ Aims and Objectives †¢ Functions of IBBL †¢ Structure of the organization CHAPTER-2 ORGANIZATIONAL PART 7 2. 1 Background: Islam is a complete way of life, and Allah’s Guidance extends into all areas of our lives. Islam has given detailed regulations for our economic life, which is balanced and fair.Muslims are to recognize that wealth, earnings, and material goods are the property of Allah and we are merely his trustees. The principles of Islam aim at establishing a just society wherein everyone will behave responsively and honestly. The Quaranic concept is based upon sovereignty of Allah overall. He is the source of income for human beings. The Almighty provides whatever man possesses to him. Allah is the sustainer of human beings, animals and other beings. It is his desire to whom he gives more and to whom he gives less. 2. 2 Definition of Islamic Economy: a) Islamic Economics is that branch of knowledge, which helps realize human well being through an allocation and distribution of scarce resource that is in conformity with Islamic teachings without unduly curbing individual freedom, or creating continued macro-economic and ecological imbalances- By Omar Chapra (b) Islamic Economics is the science of how man uses resources and means of production to study his worldly needs according to a predetermined code given by Allah in order to achieve the greatest equity- By Princes Muhammad Al-Faisal Saud. 2. 3 Islamic Banking:In the late seventies and early eighties, Muslim countries were awoken by the e mergence of Islami Bank which provided interest free banking facilities. There are currently more then 300 interst free institutions all over the world. Islami Bank now a days not only operate in almost Muslim countries but have extended their wings to the Western world to serve both Muslim and non Muslim countries. In case of Islami Banking the establishment of Mitghamar Local Savings Bank in 1963 is said to be a milestone for modern Islami Banking can nevertheless be traced back to the birth of Isalm.Definition of Islami Banking: An Islami Bank is a financial institution whose statutes, rules and regulations expressly state its commitment to the principles of Islamic Shariah and to the banning of the receipt and payment of interest on any of its operating. – According to OIC 2. 4 History of Islamic Banking: During Sumerian, Babylonian and Mesopotamian civilization, temples gave loans to states and individuals and accumulated much wealth prompting various councils to issue d ecrees. City of Mecca was complex and heterogeneous place, where clan and tribal community were involved in interest based loans.Prophet and his companions were to introduce Arabs to Islam. There is evidence to indicate that the development of Islami Banking started from the time of Prophet. Four revelations of Al-Quran specifically dealing with interest are milestone which later shaped the operational aspects of the Islami Banking system. There are numerous Hadiths relevant to banking which clearly prohibits Muslim from accepting or paying riba. The only known organized financial institution originated during prophet was the Baitul Mal, which involved in state income, expenditure and development purpose.Evidence indicates that the two sons of Chaliph Umar were given loans from Baitul Mal which they used on their way back to Madina for trading and consequently earned profit. Caliph declared it as Mudaraba and taken half profit for Baitul Mal against involved capital. 2. 5 Goals & Ob jectives of Islami Banking: (a) Establishment of an Interest frees financial system. (b) Ensuring justice to both suppliers of fund and user of fund. (c) Encouraging & patronizing entrepreneurship. (d) Creating employment. (e) Bridging up the gap between the surplus and deficit of fund. (f) Development of a healthy capital and money market. g) Providing various services and utilities to the public. (h) Development of standard of living. (i) Maintaining justice and equity at all level of transaction. (j) Swishing over to mass banking from class banking. (k) Alleviating Poverty through Zakat & profit sharing micro-finance. 2. 6 Essential Features of an Islamic Bank: a) Prohibition of Interest: The traditional capitalist banking system depends of interest for providing loans and pays interest for taking loans. The spread between these two interests is the source of its profit. But according to Islamic Shariah all types of interest is banned.So Islamic Bank does not carry on business of interest and it completely avoids the transaction of interest. b) Investment Based on Profit: After departing from interest, the alternative ways of income for Islamic Bank are investment and profit. Thus Islamic Bank gives up any transaction of interest and makes investments based on profit. Bank distributes its profit to its depositors and shareholders. c) Investing in Halal Business: Islamic Shariah has banned the business of haram goods. For example Islam not only forbids the drinking of alcohol but also banned any business of alcohol.Therefore Islamic Bank does not get any haram business and only do halal business. d) Halal Paths and Procedures: Islamic Shariah also reject any haram path or process any case of a halal business. Therefore Islamic Banking system only allows the halal path procedures of Halal business. 2. 7 Distinguishing Features of Islamic Banking against Commercial Banking: (a) Risk Sharing: †¢ No predetermined rate of return. †¢ Sharing end result o f the business. †¢ Mudaraba loss is entirely borne by the Shahib-al-Maal. (b) Emphasis on productivity not on credit worthiness: †¢ Dominant consideration no on collaterals. Emphasis on soundness of the project. (c) Moral Dimension: †¢ Islamic value oriented system. †¢ Full compliance of Shariah. †¢ No finance for wine/tobacco/casino/pork production or trading. (d) Equity: †¢ Justice to all parties. †¢ Riba is unjust. (e) Allocative efficiency: †¢ Productive of the project. †¢ Finance goes to high productive project even if credit worthiness is lower. (f) Stability of the Banking System: †¢ Mudaraba & Musharaka Mechanism ensures stability. (g)Growth: †¢ Promotes Innovation. †¢ Entrepreneurship Development. 2. 8 BRIEF DESCRIPTION OF THE IBBL: Bangladesh is one of the largest Muslim countries in the world.The people of this country are deeply committed to Islamic way of life as enshrined in the Holy Quran and the Sunnah. Natu rally, it remains a deep cry in their hearts to fashion and design their economic lives in accordance with the precepts of Islam. The establishment of Islami Bank Bangladesh Limited on March 13, 1983, is the true reflection of this inner urge of its people, which started functioning with effect from March 30, 1983. This Bank is the first of its kind in Southeast Asia. It is committed to conduct all banking and investment activities on the basis of interest-free profit-loss sharing system.In doing so, it has unveiled a new horizon and ushered in a new silver lining of hope towards materializing a long cherished dream of the people of Bangladesh for doing their banking transactions in line with what is prescribed by Islam. With the active co-operation and participation of Islamic Development Bank (IDB) and some other Islamic banks, financial institutions, government bodies and eminent personalities of the Middle East and the Gulf countries, Islami Bank Bangladesh Limited has by now ea rned the unique position of a leading private commercial bank in Bangladesh. 2. 9 Mission:To establish Islamic Banking through the introduction of a welfare oriented banking system and also ensure equity and justice in the field of all economic activities, achieve balanced growth and equitable development through diversified investment operations particularly in the priority sectors and less development areas of the country. To encourage socio-economic enlistment and financial services to the low income community particularly in the rural areas. 2. 10 Vision: IBBL’s vision is to always strive to achieve superior financial performance, be considered a leading Islamic Bank by reputation and performance. The bank’s goal is to establish and maintain the modern banking techniques, to ensure the soundness and development of the financial system based on Islamic principles and to become the strong and efficient organization with highly motivated professionals, working for the benefit of people, based upon accountability, transparency and integrity in order to ensure the stability of financial systems. †¢ The bank will try to encourage savings in the form of direct investment. †¢ The bank will also try to encourage Investment particularly in projects which are more likely to lead to higher employment. 2. 1 Aims and Objectives: †¢ To conduct interest-free banking. †¢ To establish participatory banking instead of banking on debtor-creditor relationship. †¢ To invest on profit and risk sharing basis. †¢ To accept deposits on Mudaraba & Al-Wadeah basis. †¢ To establish a welfare-oriented banking system. †¢ To extend co-operation to the poor, the helpless and the low-income group for their economic enlistment. To play a vital role in human development and employment generation. †¢ To contribute towards balanced growth and development of the country through investment operations particularly in the less developed ar eas. To contribute in achieving the ultimate goal of Islamic economic system. 2. 12 Functions of IBBL: The IBBL’s has number of Functions, they are as follows: 1. General banking ? Account Opening Section ? M. S. B, M. S. S, Hajji Section ? P. O, T. D. R, D. D, T. T Section ? Cash Section ? Clearing House Section ? Transaction Entry Section 2. Foreign Exchange Section ? Activities for importer ? Activities for exporter ? Collecting and sending foreign remittance 3. Investment Section ? Activities for importer ? Activities for exporter ? Collecting and sending foreign remittance 2. 13 Organization Structure of Islami Bank Bangladesh Limited: [pic] [pic] CHAPTER-3 MODES OF INVESTMENT IN IBBL †¢ Introduction †¢ Investment policy of IBBL †¢ Investment Strategy of IBBL †¢ Investment Modes of IBBL †¢ Mode wise investment †¢ Sector wise Analysis †¢ Special Investment Schemes of IBBL CHAPTER-3 MODES OF INVESTMENT IN IBBL 3. 1 Introduction: Islamic Bank does not invest in loans and fixed interest securities. It can invest in ordinary share only while interest based bank can invest in loans and different kinds of securities.Islami Bank establishes and participate projects with its client as a partner and bears the risk along with the client on a proportionate basis. Besides, other conventional banks sometimes finance projects but do not bear risk. Finally, the concept of Islamic Bank is to establish on egalitarian society based on principles of social justice and equity. Whereas traditional banks pay a fixed interest on savings, time deposit and grant loans with interest for any purpose. We have gathered the fact that investment management is the theme of IBBL. The bank takes deposits and invests the same based on the profit-loss sharing.Bank go for the investment mainly which are long term and profitable in nature. IBBL also give high concentration on the investment that will generate more employment. As investment is one of t he most priority areas for the IBBL, so it needs to cautious in investment decision. To ensure proper investment IBBL always go with in-depth study before making the investment. So in the next phases we are going to demonstrate the way IBBL follow the manage investment. 2 Investment policy of IBBL: Investment policy of Islamic Bank and non Islamic bank are fully different.The investment policies of Islami bank Bangladesh limited are given follows †¢ To invest fund strictly in accordance with the principles of Islamic Shariah. †¢ To diversify its investment portfolio by size of investment, by sectors (public & private), by economic purpose, by securities and by geographical area including industrial, commercial & agricultural. †¢ To ensure mutual benefit both for the Bank and the investment-client by professional appraisal of investment proposals, judicious sanction of investment, close and constant supervision and monitoring thereof. To make investment keeping the soc io-economic requirement of the country in view. †¢ To increase the number of potential investors by making participatory and productive investment. †¢ To finance various development schemes for poverty alleviation, income and employment generation with a view to accelerating sustainable socio-economic growth and upliftment of the society. †¢ To invest in the form of goods and commodities rather than give out cash money to the investment clients. †¢ To encourage social upliftment enterprises. †¢ To shun even highly profitable investment in fields forbidden under Islamic Shariah and are harmful for the society. The Bank extends investments under the principles of Bai-Murabaha, Bai-Muazzal, Hire Purchase under Shirkatul Meelk and Musharaka. The Bank is making sincere efforts to go for investment under Mudaraba principle in near future. 3. 3Investment Strategy of IBBL: Most of the cases investment strategy of Islamic Bank and interest-based bank are contradictor y. The investment strategies of Islami Bank Bangladesh limited are given below: ? To check exodus of investment clients. ? To induct new investment clients. ? To induct good investment clients of other Banks. To enhance existing limits of good investment clients. ? Extension of investment transport sector. ? Extension of investment to backward as well as forward linkage industries. ? Extension of investment to real Estate Sector. ? Extension of investment to Jute sector; particularly for trading and export purpose. ? Strengthening supervision, control and monitoring mechanism. ? Training and motivation of manpower to handle increased and diverse volume of investment s. ? To give due consideration to high risk, high return and low risk, low return investment proposals. Adaptation of modern technology 3. 4 Investment Modes of IBBL: IBBL invests its money in various sectors of the economy through different modes permitted by shariah and approved by the Bangladesh Band. The modes of inv estment are as follows: [pic] A. Bai-Mechanism (Trading mode): Bai-Murabaha: Bai- murabaha may be defined as a contract between a buyer and a seller under which the sells certain specific goods (permissible under Islamic shariah and the law of the land) to the buyer at a cost plus agreed profit payable in cash or on any fixed future data in lump sum or by installments.The marked up profit may be fixed in lump sum or in percentage of the cost price of the goods. Important features: ( It is permissible for the client to offer an order to purchase by the bank particular goods deciding its specification and committing him to buy same from the bank on murabaha, i. e. cost plus agreed upon profit. ( It is permissible to make the promise binding upon the client to purchase from the bank, that is, he is to satisfy the promise or to indemnify the damages caused by breaking the promise without excuse. It is also permissible to take cash / collateral security to guarantee the implementation of the promise or indemnify the damages. ( Stock availability of goods is a basic condition for signing a Bai-murabaha agreement. Therefore, the bank must purchase the goods as per specification of the client to acquire ownership of the same before signing the Bai-Murabaha agreement with the Client. ( After purchase of goods the Bank must bear the risk of goods until those are actually sold and delivered to the Client, i. e. after purchase of the goods by the Bank and before selling of those on Bai-Murabaha to the Client buyer, the bank bear the consequences of any damages or defects, unless there is an agreement with the Client releasing the bank of the defects, that means, if the goods are damaged, bank is liable, if the goods are defective, (a defect that is not included in the release) the Bank bears the responsibility. ( The Bank must deliver the specified Goods to the Client on specified date and at specified place of delivery as per Contract. ( The bank shall the goods at a hig her price (Cost + {profit) to earn profit.The cost of goods sold and profit markup therewith shall separately and clearly be mentioned in the Bai-Murabaha agreement. The profit Mark-up may be mentioned in lump sum or in percentage of the purchase/cost price of the goods. But, under no circumstance, the percentage of the profit shall have any relation with time or expressed in relation with time, such as per month, per annum etc. ( The price once fixed as per agreement and deferred cannot be further increased. ( It is permissible for the bank to authorize any third party to buy and receive the goods on Bank behalf.The authorization must be in a separated contract. Bai-Muajjal: Bai-Muajjal may be defined as a contract between a buyer and seller under which the seller sells certain specific goods permissible under Islamic Shariah and law of the country to the buyer at an agreed fixed price payable at a certain fixed future date in lump sum or within a fixed period by him as per order a nd specification of the buyer. Important feature: I. Bank is not bound to declare cost of goods and profit mark-up separately to the client. II. Spot delivery of the item and payment is deferred. III.The bank transfers ownership and possession of the goods to the client before receipt of sale price. IV. Client may offer an order to purchase by the bank any specified goods and committing himself to buy the same from the Bank on Bai-Muajjal mode. V. It is permissible to make the promise binding upon the client to purchase from the bank. That is, he is either to satisfy the promise or to indemnify damage caused by breaking the promised. VI. Cash /Collateral Security should be obtained to guarantee the implementation of the promise or to indemnify the damages. VII.Mortgage / Guarantee /Cash Security may be obtained before / at the time of signing the agreement. VIII. Stock and availability of goods is a pre- condition for Bai- Muajjal agreement. The responsibility of the bank is to purc hase the desired goods at the disposal of the client to acquire ownership of the same before singing the Bai-Muajjal agreement with the client. IX. The Bank after purchase of good must bear the risk of goods until those are actually delivered to the client. X. The Bank must deliver the specified goods to client on the specified date and at specified place of delivery as per contract.XI. The Bank may sell the goods at one agreed price, which will include both the cost price and the profit. XII. The price once fixed as per agreement and deferred cannot be further in increased. Bai-Salam: Bai-Salam may be defined as a contract between a buyer and a seller under which the seller in advance in the certain commodity/products permissible under Islamic Shariah and the law of the land to the Buyer at an agreed price payable on execution of the said contract and the commodity products to the buyer at a future time in exchange of an advance price fully paid on the spot.Importance Features: Bai -salam is mode of investment allowed by Islamic Shariah in which commodity/product can be sold without having the said commodity (ies)/product(s) either in existence or physical/constructive possession of the seller. If the commodity /product are ready for sale, Bai-Salam is not allowed in Shariah. Then sale may be done either in Bai-Muajjal mode of investment. Generally, Industrial and agricultural products are purchased /sold in advance under Bai-Salam mode of investment to infuse finance so that product is not hindered due to shortage of fund/cash.I. It is permissible to obtain collateral security from the seller client to secure the investment from any hazards vis non-supply of supply of commodity (ies)/product, supply of low quality commodity (ies)/ product(s) etc. II. It is also permissible to obtain mortgage and /or personal guarantee from a third party as security before the signing of the agreement or at the time of signing the agreement. III. Bai-salam on a particular comm odity (ies)/product(s) or on a product of a particular field or farm cannot be affected. IV.The seller (manufacture) client may be made agent of the bank to sell the goods delivered to the bank by him provided a separated agency agreement is excuted between the bank and the client (agent). B. Share mechanism: Mudaraba: It is a from partnership where one party provides the funds while the other provides the expertise, labor and necessary business activities. The first party is called the Sahib-al Mall and the letter referred to at the Mudarib. Any profits accrued are shared between the two parties on a pre- agreed basis, while capital loss in exclusively born by the partner providing the capital.Important features: i. Bank supplies capital as Sahib-Al-Mall and the client invest if in the business with his experience. ii. Administration and management is maintained by the client, iii. Profit is divided as per agreement. iv. Bank bears the actual loss alone, v. Client can not take anot her investment for that specific business without the permission of the Bank. Musharakah: The term â€Å"Shirkat† and Musharaka† have been derived from Arabic words â€Å"Shairkah† and â€Å"Sharika† The word shirkah means a partnership between more than one partner.Thus the word â€Å"Musharaka† and â€Å"Shirkat† means a partnership established between two or more partners for purpose of a commercial venture participated both in the capital and management where the profit may be shared between the partners as per agreed upon ratio and the loss. If any incurred, is to be borne by the partners at per capital/equity ratio. In this case of Investment, â€Å"Musharaka† meaning a partnership between the Bank and the Client for a particular business in which both the Bank and the Client provide capital at an agreed upon ratio and manage the business jointly.Share the rent as per agreed upon ratio and bear the loss, if any in proportion to t heir respective equity. Bank may move itself with the selected Client for conducting any Shariah permissible business under Musharaka mode. Important features: †¢ Bank and client both supply capital Unequally/equally †¢ Profit is divided as per agreement and actual loss is divided as per equity. †¢ Client will maintain all accounts properly bank or its agent may verify or audit it. †¢ Banks can advice the client in such a business in respect of the business. Investment client will normally run and manage the business. †¢ The Bank shall take part in the policy and decision making as well as overseeing (supervision and monitoring) the operations of the business of the Client. The Bank may appoint suitable personal(s) to run the manage the business and to maintain books of accounts of the business property. †¢ As the investment client shall manage the enterprise, the Bank may pay more share of profit to him than that of his proportionate capital contributi on. Loss, if any, shall be shared on the basis of capital ratio. C.Hire Purchase under Shirkatul Melk: Hire Purchase under Shirkatul Melk is a Special type of contract that has been developed through practice. Actually, it is a synthesis of three contacts: i. Shirkat ii. Ijarah and iii. Sale These may be defined as follows: i) Shirkatul Melk: Shirkat means partnership. Shirkatul Melk means share in ownership. When two or more persons supply equity, purchase an asset, own the same jointly, and share the benefit as per agreement and bear the loss in proportion to their respective equity, the contract is calledShirkatul Melk contract. ii) Ijarah:The term Ijarah has been derived from the Arabic words (Air) and (Ujrat) which means consideration, return, wages or rent. This is really the exchange value or consideration, return, wages, rent of service f an asset. Ijarah has been defined as a contract between two parties, the Hiree and Hirer where the Hirer enjoys or reaps a specific servic e or benefit against a specified consideration or rent from the asset owned by the Hiree. It is a hire agreement under which the Hiree to a Hirer against fixed rent or rentals hires out a certain asset for a specified period. iii) Sale:This is a sale contract between a buyer and a seller under which the ownership of certain goods or asset is transferred by seller to the buyer against agreed upon price paid / to be paid by the buyer. Thus, in Hire purchase under Shirkatul Melk mode both the Bank and the Client supply equity in equal or unequal proportion for purchase of an asset like land, building, and machinery, transport etc. Purchase the asset with that quit money, own the same jointly, share the benefit as per agreement and bear the loss in proportion their respective equity.The share, part of portion of the asset owned by the bank is hired out to the client partner for a fixed rent per unit of time for a fixed period. Lastly the bank sells and transfers the ownership of its sha re/part/portion to the client against payment of price fixed for the either gradually part by part or in lump sum within the hire period or after expire of the hire agreement. 3. 5 Mode wise investment: 3. 5. 1 Mode wise investment performance: The mode wise investment performance of IBBL overall and the selected area is outlined below: (Fig. are in million) Modes |2005 |2006 |2007 |2008 |2009 |2010 | |Bai-Murabaha |23522. 92 |31138. 88 |41731. 48 |51822. 28 |59465. 08 |73833 | |HPSM |14131. 48 |18065. 10 |23344. 46 |30046. 89 |39399. 18 |50201 | | Bai-Muajjal |4965. 76 |5512. 13 |5735. 29 |5917. 18 |6921. 37 |6546 | |Purchase and Nego. 1865. 26 |1801. 33 |2416. 64 |3179. 81 |4846. 62 |11040 | |Quard-E-Hasana |1298. 19 |1765. 65 |1694. 32 |1966. 13 |1974. 20 |1955 | |Bai-Salam |407. 08 |610. 27 |807. 14 |641. 44 |905. 61 |1153 | |Mudaraba |52. 00 |103. 00 |102. 00 |50. 00 |50. 00 |50 | |Musharaka |37. 2 |12. 13 |27. 13 |20. 42 |12. 95 |143 | |Total |46279. 71 |59008. 49 |75858. 46 | 94644. 15 |113575. 01 |144921 | 3. 5. 2 Percentage of the mode wise investment for the years: (In Tk %) |Modes |2005 |2006 |2007 |2008 |2009 |2010 |Mean | |Bai-Murabaha |50. 83 |52. 77 |55. 01 |55. 34 |52. 5 |50. 95 |52. 875 | |HPSM |30. 53 |30. 62 |30. 78 |32. 09 |34. 69 |34. 64 |32. 225 | |Bai-Muajjal |10. 73 |9. 34 |7. 56 |6. 32 |6. 09 |4. 52 |7. 4267 | |Purchase & Nego. |4. 03 |3. 05 |3. 19 |3. 40 |4. 27 |7. 62 |4. 26 | |Quard-E-Hasana |2. 81 |2. 99 |2. 23 |2. 10 |1. 74 |1. 5 |2. 2033 | |Bai-Salam |. 88 |1. 04 |1. 06 |0. 68 |0. 80 |0. 79 |0. 875 | |Mudaraba |. 11 |. 17 |. 13 |0. 05 |0. 04 |0. 03 |0. 0883 | |Musharaka |. 08 |. 02 |. 04 |0. 02 |0. 01 |. 10 |0. 045 | 3. 5. 3 Division wise investment of IBBL for the years: (Amount in Tk) Division |2009 |2010 | |Dhaka |72637666426 |91473695824 | |Chittagong |19020120156 |25609818224 | |Khulna |8336566722 |12605186181 | |Rajshahi |10129510794 |11572609603 | |Barishal |990277259 |1077373472 | |Sylhet |2460929772 |2581926291 | |Total | 113575071129 |144920609595 | 3. 5. 4 Mode wise investment performance of Mirpur Branch: (In Lac Tk) Modes |2007 |2008 |2009 |2010 |2008 (up to july 31 ) | |Bai-Murabaha |2551 |3432 |4521 |5072 |4815 | |HPSM |4821 |5906 |6627 |6531 |6155 | |Bai-Muajjal |243 |720 |857 |807 |797 | |QTDR |259 |139 |197 |211 |303 | |Musharaka |46 |00 |7 |7 |00 | |Baisalam |00 |78 |136 |133 |100 | |Others |94 |175 |337 |483 |499 | |Total |8014 |10450 |12682 |13244 |12669 | 3. 5. 5 Percentage of the mode wise investment of mirpur branch for the years: (In Tk %) |Modes |2007 |2008 |2009 |2010 |2008(up to july 31 )|Mean | |Bai-Murabaha |31. 83 |32. 84 |35. 65 |38. 30 |38. 00 |38. 54 | |HPSM |60. 16 |56. 52 |52. 26 |49. 31 |48. 58 |58. 22 | |Bai-Muajjal |3. 3 |6. 89 |6. 76 |6. 09 |6. 29 |6. 34 | |QTDR |3. 23 |1. 33 |1. 55 |1. 59 |2. 39 |2. 20 | |Musharaka |0. 57 |0. 00 |0. 06 |0. 05 |0. 00 |0. 15 | |Baisalam |0. 00 |0. 75 |1. 07 |1. 00 |0. 79 |0. 79 | |Others |1. 17 |1. 67 |2. 66 |3. 65 |3. 94 |2. 86 | 3. 5. Sector-wise investment performance of IBBL: (Amount in million Tk) |Year |Comm’l |Industrial |Agriculture |Real State |Transport |other |Total | |2005 |17534. 07 |19692. 68 |2350 |3581. 72 |1851. 32 |1270. 30 |46280. 61 | |2006 |20467. 76 |24480. 21 |2235. 29 |5204. 18 |2475. 11 |4144. 94 |59007. 49 | |2007 |26877. 02 |35593. 03 |3537. 17 |5785. 11 |2472. 46 |1593. 77 |75858. 56 | |2008 |29284. 21 |46063. 51 |6445. 67 |6813. 0 |2975. 12 |2061. 94 |93644. 15 | |2009 |28983. 80 |62642. 10 |5890 |8357. 80 |2722. 40 |4978. 97 |113575. 07 | |2010 |43877 |78788 |6485 |8588 |2656 |4527 |144921 | 3. 5. 7 Sector-wise investment performance of Pallabi Branch: Amount in Lac TK |Year |Comm’l |Industrial |Agriculture |Real State |Transport |Other | |2007 |2667 |1002 |000 |3404 398 |543 | |2008 |3520 |1790 |000 |4189 |393 |567 | |2009 |5385 |2582 |000 |3570 |376 |769 | |2010 |5132 |2591 |000 |4324 |401 |796 | |2008(up to july |4867 |2362 |000 |4196 |337 |907 | |31) | | | | | | | |Mean |4706. 4 |2253. 14 |0. 00 |4294. 47 |415. 64 |781. 53 | 3. 6 Sector wise Analysis: i) Analysis of investment under Commercial Sector:Graphical representation of investment under Commercial Sector is as follows: |Branch |2007 |2008 |2009 |2010 |2008 |Mean | |Mirpur |2667 |3520 |5385 |5132 |4867 |4269. 6 | From table and above graph we find that, the average investment in commercial sector is satisfactory. In 2006, 2007 total investment under commercial sector was too much favorable. It is so much good for the company. So overall the commercial investment of the bank is satisfactory. ii) Analysis of investment under Real Estate Sector:Graphical representation of investment under Real Estate Sector is as follows: |Branch |2007 |2008 |2009 |2010 |2008 |Mean | |Mirpur |3404 |4189 |3570 |4324 |4196 |4294. 47 | / From table and above graph we find that, the average investment under Real Estate Sector is Satisfactory.. It is so much good for the bank. So overall the Real Estate in vestment of the bank is satisfactory. iii) Analysis of investment under Transport Sector: Investment under Transport Sector is as follows: Branch |2007 |2008 |2009 |2010 |2008 |Mean | |Pallabi |398 |393 |376 |401 |337 |415. 64 | From table we find that, the average investment in transport sector is not satisfactory. It has declined in recent years. Where the attention is necessary by the bank. iv) Analysis of investment under Industrial Sector: Investment under the Sector is as follows: Industrial |Branch |2007 |2008 |2009 |2010 |2008 |Mean | |Pallabi |1002 |1790 |2582 |2591 |2362 |2253. 16 |From table we find that, the average investment in agricultural sector is increasing. In recent years the investment situation under this sector is satisfactory. v) Analysis of investment under Others Sector: Investment under Others Sector is as follows: |Branch |2007 |2008 |2009 |2010 |2008 |Mean | |Pallabi |543 |567 |769 |796 |907 |781. 53 | From table we find that, the average investment in o thers sector is the most satisfactory. The trend was then going to the upward since 2007. vi) Growth rate of total investment of Islami Bank Pallabi Branch: (Amount in â€Å"000†TK ) Branch |2007 |2008 |2009 |2010 |2008(Upto July 31) | |Pallabi |851900 |1149725 |1431864 |1532342 |1461006 | Growth rate of Total credit shows the positive or negative tendency of people to collect their fund from the respective institutions. The higher the growth rate of total credits the best for the organization and its profitability. From the table mentioned above it is found that, the highest growth rate of total credit shows in 2008. It is so good for the organization. vii) Profit and Investment of several year of Pallabi Branch: Year |2007 |2008 |2009 |2010 |2008(upto july) | |Total Investment |851900 |1149725 |1431864 |1532342 |1461006 | |Investment Income |68058 |89288 |139411 |156624 |89834 | |Profit on IBG A/C |62187 |74987 |124616 |161790 |88554 | |Net Invst Income |130245 |164275 |264 027 |318414 |178388 | viii) Profit and Investment Ratio: Total Profit received on Investment Profit and investment ratio = ————————————* 100Total amount of investment Figures in 000 Tk |Branch |2007 |2008 |2009 |2010 |2008 |Mean | |Pallabi |15. 29 |14. 29 |18. 44 |20. 78 |9. 99 |17. 19 | Here in the above two graph we see that the profit and investment ratio of the IBBL is in average position. ix) Distribution of Investment by Sectors (Public & Private): (M= Million Taka) |Year |IF |Public Sector |Private Sector |Total | | | |% |Amount |% |Amount | |2008 |71912 |5 |3596 |95 |68317 |71912 | |2009 |86295 |5 |4315 |95 |81980 |86295 | |2010 |103554 |5 |5178 |95 |98376 |103554 | That investment distribution in private and public sector both are more effective for any country. But the Islami bank distributes the maximum investment in private sector because it earned comparatively more profit from private sector. x) Distribution of Investments by Areas (Rural & Urban): (Amount in Taka) Year |Rural |Urban |Total | | |% |Amount |% |Amount | | |2009 |8. 68 |9862235033 |91. 32 |103712836096 |113575071129 | |2010 |7. 86 |11386885036 |92. 14 |133533724559 |144920609595 | From the above table it is found that Islami bank invested the maximum money in urban area. Because maximum entrepreneur and business man stay in urban place. However maximum organization established in urban area. i) Distribution of Investments by Areas (Rural & Urban) of Pallabi Branch: Total investment of Pallabi branch is in Urban areas. There is no rural investment. xii) Distribution of Investments by sector(private & public) of Pallabi Branch: Total investment of Pallabi branch is in private sector there is no public sector investment. xiii) Distribution of country wise Investments of IBBL: |Year |Within Bangladesh |Foreign country |Total | | |% |Amount |% |Amount | | |2009 |100 |113575071129 |0. 0 |0000 |11357507112 9 | |2010 |100 |144920609595 |0. 00 |0000 |144920609595 | 3. 7 1. 2. 3. 1. 2. 3. 4. 1. 2. 3. 4. 1. 2. 3. 4. 1. SPECIAL INVESTMENT SCHEMES OF IBBL: CHAPTER-4 SWOT Analysis †¢ Strength †¢ Weakness †¢ Opportunities †¢ Threats 4. 1. 2. 1. CHAPTER-4 SWOT Analysis 4. 1 SWOT Analysis of IBBL: SWOT Analysis is used to evaluate the Strengths, Weaknesses, Opportunities, and Threats in a business. It is a methodology used to aid strategic planning that gained popularity during the 80’s. It involves specifying the objective of the business or project and identifying the internal and external factors. 4. 2 Strength:After analyzing the present market condition, IBBL got the following strengths, which will be favorable to us to launch our business. Honest and reliable employees: All of the employees of IBBL are honest and reliable. They are always devoted themselves to the works for better services. Better Quality of Services: The IBBL will run profitable business by pro viding first-rate banking services in a caring, upscale, professional environment. More funds for investment: For adequate financial ability they can provide loan to more investment clients. Appropriate Organizational Structure: IBBL has the appropriate organizational structure. Organizational structure will be developed by the local and foreign expertise. 4. 3 Weakness:The weaknesses of IBBL are as follows. Inaduquate Human Resource: IBBL does not have an adequate human resource management so that it has to encounter about their employees as well as recruitment. It does not develop HR department yet. So that it cannot properly train up to its employee and motivate its employees to give them reward. The ignorance of time value of money: According to Islami Shari’ah the interest should be prohibited. In another word Islami economy does not take the time value of money into consideration. So IBBL does not consider time value of money though our country does not follow Islami ec onomy. Slow velocity of investment:The velocity of investment of IBBL is very slow compared to other banks. It takes in excess of time while investing in a project. 4. 4 Opportunities: Looking at current marketing environment, the following opportunities of IBBL are being visible. More Market Share: As Islami banking is a growing type of business in Bangladesh, IBBL has a great opportunity to capture a large amount of market share. Many Islami banks are turning their faces towards conventional banking to capture market share, but IBBL will not compromise with its quality. It will maintain strictly Islami Shari’ah and will provide the best service to its clients to capture market share. More Market Growth:IBBL has the better HR than any other banks in Bangladesh. Their strategy making and implementing will ensuring to achieve a large amount of market growth. 4. 5 Threats: The following factors may occur as unfavorable phenomena for IBBL. Threat of New Entrants: New entrants to an industry impose several threats to existing competitors. New competitors can reduce the market share of all participants by dividing the â€Å"pie† into more pieces. They also may bring new technology or greater resources not available to present competitors and achieve a high market share position quickly to the detriment of all existing participants. So if any new entrants will be big threat for IBBL. Preference Diversity:Client’s preferences can be the most acute threat to any company. It can change any times. If the consumers think that they should prefer any other services rather that for the ultimate comfort, it could be the worst danger to IBBL. Political Unrest: Now-a-days political unrest becomes common phenomenon in a nation as well as the whole world. World is place of intense political unrest. So, political unrest can be harmful for IBBL. Financial Risk: Financial risk is the part of every business. Banks can increase the interest rate; insurance compan y can demand more premium or competitor can offer services in lower price. Economic Change: Changes in economic circumstances can be harmful for the IBBL.Personal income, savings, employment, and price level trends can have dramatic effects on the attractiveness of a firm's products or services in output markets not only final markets, but intermediate markets as well. CHAPTER-5 FINDINGS AND RECOMMENDATIONS †¢ Analysis of finding problem †¢ Recommendations †¢ Conclusion †¢ Bibliography CHAPTER-5 FINDINGS AND RECOMMENDATIONS 5. 1 Analysis of finding problem: I have identified some problems and limitations in Islami Bank Bangladesh Limited while working in Mirpur-10 branch. For these problems IBBL cannot provide best services to its customers as well as customers are not getting ultimate service from IBBL. These problems are given follows: ) Major Investment of IBBL is on commercial and Industrial sectors. ii) Minimum amount of investment is on agricultural sector. iii) IBBL always invest welfare oriented sectors. iv) Large portion of investment is invested by mode of Baimorabaha that is 53. 26%. v) Maximum amount of investment is in Dhaka division. vi) Total investment of IBBL is increasing gradually. vii) No Islami money market is available. Easily money transaction is not possible without the Interest based banking system. viii) No Islami money market is available. Easily money transaction is not possible for the Interest based banking system. ix) IBBL cannot syndicate the other conventional banks. ) Lack of proper supervision. xi) Lack of stable economic condition. xii) Lack of skilled manpower. xiii) Inadequate legal framework. xiv) Unfavorable business environment. xv) Lack of opportunities for profitable investment. xvi) Political unrest. xvii) Customer service is not so much well. xviii) There is no sufficient and high bandwidth Internet connection available in the bank. So, bank cannot ensure better service for all Customers outward city. xix) Some few desks use obstacle instruments and take a huge time to accomplish a particular task. xx) It lacks workforce in general banking section. Employees are not that much motivated to work due to excessive workloads. xi) People still confuse IBBL’s products to conventional banks. For example, people frequently call Mudaraba Special Savings (Pension) Scheme or MSS as DPS like conventional banks. xxii) In a beginning and ending day of the week, the flow of customer is so high so at time handling of the customer is so difficult and that show the lack of professional image. xxiii) The decoration system of the bank is not a planned way and the floor, furniture, other materials are not cleaned in a right way and every time so the working condition is not comfortable. xxiv) Sunday and Thursday is very gathering in account opening, cheque issue, cheque received and pay order. xv) Some purpose they provide cash loan to the clients, for example Hire Purchase under Shirkatu l Melk Real Estate 5. 2 Recommendations: Islami Bank Bangladesh Limited has achieved outstanding success during last twenty six years, but competition is being increased simultaneously. Lots of banks are being opened and many banks are opening Islami banking division. To survive as number one position IBBL has to do lots of things. Some of these are suggested below: 1. IBBL should increase investment in agricultural sector because Bangladesh is an agricultural country. 2. IBBL should increase their investment in public sector because their maximum investment is in private sector. 3.Bangladesh is rural base country, So IBBL should increase their investment in rural area. 4. Operational cost should be minimized. 5. IBBL should try to improve the deposit investment ratio for higher productivity. 6. To decentralize the decision-making authority of the bank. 7. Modern method should be introduced for increasing management information system and accounting information system. 8. IBBL is al lowed to determine the rate of profit on deposits and advance. 9. The productivity of the bank may be raised by better funds management and portfolio management improving recycling of funds and developing other income from the business activities of the bank. 10. Purpose oriented training program. 11.Encouraging development of positive and cooperative relationship between management and trade union. 12. Better industrial relationships participatory decision-making etc, is needed to improve the high productivity for the bank. 13. They should improve their customer service. 14. The branch should introduce fully computerized system as soon as possible to reduce time, labor and cost. 15. A large office space should immediately be allocated for this branch. 16. To operate General Banking operations smoothly, some people should immediately be appointed. 17. A prime location should be selected and interior designer should be hired in decorating office. 18. Number of office assistants shoul d be increased. 19.Employees should be smooth behave with customer basically in account opening and convince them. Some other suggestions may be in brief: ? Awareness programs can be arranged for the clients to have a clear view of IBBL products. ? Authorized employees should be monitored to be available at their located divisions ? Branches need to be 100% automated ? Online service should be every where ? Client selection should be cautious ? Overdue should be regularly monitored and minimized ? The information should be available about the investment products and their costs of fund ? Bank documents should be easy and clear to the clients 5. 3 Conclusion: Once upon a time, most of the people didn’t understand interest-free banking system.They never thought that it is possible to provide banking facilities without interest but in passage of time, now it is clear that in Islam there as a banking procedure though profit / less sharing basis. In course of time problems have re duced but not delaminated. This bank is trying to operate their activities according to Islami Shariah. If the Govt. becomes conscious to solve these problems and the banker become cordial and cooperative, the problems may be reduced to a greater extent The Gradual and successful globalization of Islami Banking coupled with growing awareness of the people about its financial and social benefits makes it clear that the next century is going to be the century of Islami Banking. It would be very difficult for them to survive as a number one position, if their service qualities remain constant.Big clients are switching to other bank for this reason bank is losing huge market share. They should pay more attention to big clients. It is also true that maintain Shari’ah and pay special attention to particular person is very difficult. Innovative product should be launched by Islami bank Bangladesh limited such as credit card, investment in education sector to cope with present situat ion. This project will help IBBL to get advantage over others. Special training should be given to employees to develop their behavior. 5. 4 Bibliography: ———————– CHAIRMAN VICE CHAIRMAN DIRECTORS EXECUTIVE PRESIDENT DEPUTY EXECUTIVE PRESIDENT EXECUTIVE VICE PRESIDENTSENIOR VICE PRESIDENTS VICE PRESIDENTS ASSISTANT VICE PRESIDENT Second Officer (Senior Principal Officer) Investment Department (Principal Officer) Foreign Exchange (Principal Officer) General Department (Principal Officer) Senior Officer Assistant Officer (Grade–II) Assistant Officer (Grade–I) Officer Senior Officer Officer Officer Probationary Officer Assistant Officer (Grade–II) Assistant Officer (Grade–I) Assistant Officer (Grade–II) Assistant Officer (Grade–I) Manager a) Bai-Murabaha b) Bai-Muajjal c) Bai-Salam d) Istishna’a a) Mudaraba b) Musharaka a) Hire Purchase b) Hire Purchase Under shirkatul Melk Bai- Me chanism Share Mechanism Ijara Mechanism

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